Meticulous, success-focused, and technically astute professional with extensive experience in leading cross-functional teams, planning and overseeing product development and delivery operations, and executing robust go-to-market strategies.
Enable continuous improvement for clients through in-depth analysis and optimisation of existing end-to-end operating model including: ideation and business case development, budgeting and forecasting, prioritisation and decision-making, project planning and governance, and IT agile/waterfall hybrid project delivery models. Drive practices that achieve effective and standardised delivery across the organisation by analysing processes, determining improvement areas, implementing change, and measuring the success of the outcomes.
Lead and execute jobs-to-be-done analysis, customer requirements and skills analysis, and defined accessible services and operations to navigate new products and services to a niche market (Kangaroo Island skilled business community).
Aug 2019 - Feb 2022,
Supported readiness and adoption of core banking system migration by implementing upskilling Greater Bank team related to analysis, ideation techniques, facilitation techniques, and agile/lean constructs, including problem statements, epics, user stories, acceptance criteria, and problem resolutions.
Deployed and led efficient software engineering and business operations by steering results-driven transformation in delivery culture across OFX, product, architecture and engineering practices, and leadership.
Executive MBA
Management Information Systems